Privacy Policy, including California Privacy Rights for Uroko Poke
Powered by Toast
Last Updated: February 20, 2025
This Privacy Policy describes how personal information is collected, used, and disclosed when you download and use the Uroko Poke mobile application (the “App”), and when you visit our website at urokocafe.com (the “Website”), and the choices and rights you have regarding your personal information.and the choices and rights you have regarding your personal information.
Uroko Poke (“Merchant,” “we,” “us,” or “our”) is responsible for the personal information collected when you use the App. The App is powered by technology provided by Toast, Inc. (“Toast”). To learn more about Toast’s privacy practices, please visit https://pos.toasttab.com/privacy.
Information Collected Through the Website
When you visit urokocafe.com, we may collect:
Information you voluntarily submit through contact forms or email inquiries
Basic usage data collected through cookies or similar technologies
General location information derived from IP address
Website analytics data, such as pages visited and time spent on the site
We do not require users to create accounts to browse the Website.
Personal Information Collected Through the App
The App may collect the following categories of personal information:
Contact Information
You may provide your name, email address, phone number, and delivery or pickup address.
Orders and Order History
Information related to orders placed through the App, including items ordered, date and time of orders, order totals, delivery locations, tips, order frequency, favorite locations or menu items, and any preferences or selections you submit.
Payment Information
You may provide payment card information or use supported payment methods such as Apple Pay or Google Pay. Payment information is processed securely by authorized payment processors.
Precise Location Information
If enabled, the App may collect precise location information to support location-based features such as displaying nearby restaurant locations or map views. You may disable location access at any time through your device settings.
Rewards Programs and Gift Cards
If you participate in Uroko Poke’s rewards program or use gift cards, the App collects information related to rewards status, points balances, redemptions, gift card values, and balances.
Device and Usage Information
The App automatically collects information about your device and how you interact with the App, including device type, operating system, IP address, language settings, general location information, screens viewed, interaction data, access times, and crash reports for troubleshooting and performance analysis.
How Personal Information Is Used
We may use personal information for the following purposes:
To operate and provide the App and its features
To authenticate users and manage accounts
To process orders and payments
To remember preferences and personalize your experience
To provide rewards or loyalty benefits
To send notifications and promotional communications (you may manage these in App or device settings)
To analyze App performance, fix errors, and improve functionality
To comply with legal obligations and protect against fraud or unauthorized activity
How Personal Information Is Shared
Personal information collected through the App may be shared as follows:
With Toast
Because the App is operated using Toast technology, information provided through the App may be hosted and stored by Toast on our behalf.
With Service Providers
We may share information with service providers that support App operations, including hosting, payment processing, communications, analytics, customer support, cybersecurity, and fraud prevention services.
With Business Partners
Information may be shared with third-party partners selected by Uroko Poke, such as delivery services, loyalty providers, or advertising partners.
Legal Disclosures
Information may be disclosed to law enforcement, government authorities, or other parties when required by law or necessary to protect legal rights or the security and integrity of the App.
Data Retention
We retain personal information for as long as necessary to provide the App and its features, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. When personal information is no longer required for these purposes, it is securely deleted or anonymized in accordance with applicable laws.
Your Privacy Choices
You may manage your personal information through the App by:
Accessing and updating account information
Deleting your account through the App settings
Managing notification preferences
Adjusting location permissions through your device settings
The App does not respond to “Do Not Track” signals.
Account Deletion
You may request deletion of your Uroko Poke App account and associated personal data at any time by:
Navigating to Settings > Account > Delete Account within the App, or
Emailing info@urokocafe.com from the email address associated with your account with the subject line “Account Deletion Request.”
Certain information may be retained for legal, accounting, or fraud-prevention purposes as permitted by law.
Children’s Privacy
The Uroko Poke mobile app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected, we will take steps to delete such information promptly.
California Privacy Rights
This section applies to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents have the right to request information about the personal information we collect, use, and disclose, and may request access, correction, or deletion of personal information, subject to legal limitations. Requests may be submitted using the contact information above.
Sensitive Personal Information
We may collect sensitive personal information such as precise location data and dietary or dining preferences. This information is used only to provide and personalize our services. You may limit or withdraw consent by adjusting your App or device settings.
Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to access, correct, or delete personal information. Requests may be submitted using the contact information above and may require identity verification.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Material changes will be communicated in accordance with applicable laws. The “Last Updated” date reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Uroko Poke
Email: info@urokocafe.com